ProjectCentric 2.1.11

ProjectCentric is a cloud-based platform utilized for overseeing, monitoring, and supporting a diverse range of technology installations. Essential project information such as customer data, project specifics, scopes, and technical details are inputted into the web portal. This enables various stakeholders including technicians, lead technicians, project managers, commissioners, programmers, trainers, and service technicians to carry out different project scopes from computers, mobile devices, or tablets. Additionally, customers and integrators have the ability to track real-time updates through a comprehensive dashboard containing project spaces, communication logs, and technical insights. The seamless flow of visibility and feedback across different channels - from the field personnel to project managers, customers, and integrators in real-time - plays a crucial role in fostering customer retention.